There are loads of companies out there that offer IT Support for startups. But, how do you choose the right support structure for your growing business?
In-house, outsourcing, hardware, software, Cloud computing – there’s a lot to consider.
We’ve simplified the options so you can compare them and decide which is best for you.
- What level of IT Support do you need?
At the very least, you’ll need hardware. This refers to the physical equipment that complements your computer; tangible assets like the monitor, keyboard, graphics card, sound card, speakers and motherboard.
Sourcing hardware is easy, there are plenty of online and offline stores you can visit. But choosing the right equipment at the best price can be a challenge. Even a decision as simple as whether to opt for Windows laptops or Apple Macbooks can have a significant impact on your team’s output (and satisfaction!)
Wireless keyboards or traditional plugins? How big should your monitors be? What size graphics cards do you need? These are a few of the considerations you’ll face when choosing IT hardware for your startup.
Picking the right software is even more interesting. Most startups are choosing to use remote servers in the Cloud, rather than having physical server rooms on their premises. The most well known Cloud service providers (CSP) are Amazon Web Services, Microsoft Azure and Google Cloud Services but there are a few hundred other global CSP to consider. You’ll need to consider data storage and protection and remember that your use of data must comply with GDPR.
2. More about the Cloud
Why are startups using CSP and what do they do?
Typically, a Cloud service provider will offer some or all of these services:
- Infrastructure as a service (IaaS)
- Software as a service (SaaS)
- Platform as a service (PaaS)
- PC as a service (PCaaS)
In simple terms, these services refer to the various technical components you’ll need to run your startup. Whether your business sells a few goods online or markets million pound products to other companies, you will need reliable technology and infrastructure in place to make it work.
3. Should you outsource your IT Support?
If the thought of having to choose the right hardware and software for your startup brings you out in a cold sweat, it might be time to consider outsourcing your IT Support.
The three main advantages of outsourcing your IT Support are:
- Access to the most appropriate equipment and technology at the best price
- Continuous management and monitoring of your hardware and software
- Immediate response and resolution to any and every technical issue
Outsourcing can be hugely beneficial to your startup and can reduce a lot of risk to your business because of its proactive nature. Most IT Support partners will spot issues even before they occur, meaning they can put measures in place to protect your data and systems from any potential threats or glitches.
Startups often avoid outsourcing their ongoing IT Support as a cost saving measure. This makes a lot of sense until something goes wrong. Without the right level of expertise in-house, you as the business leader may end up having to employ an external IT Support company on a one off basis to help you identify and resolve the issue, at great cost.
Having a dedicated IT Support partner on your books may feel like a big investment at the beginning, but it will save you a great deal of stress, cost and risk in the long-term.
4. IT Support is ongoing
When it comes to IT Support for your startup, sadly this isn’t simply a one time job to tick off your To Do list. Once your business is up and running, your dependence on technology will become even more evident. Technology can also bring new opportunities to your startup, enhance your security and add scalability to your business.
Your systems, servers and infrastructure need consistent management and updates to ensure they work as expected and remain fit for purpose. If your business expands, you’ll need the right IT Support to scale up your IT functions, sourcing hardware for new starters and adding more server capability if your product range grows.
At Virtanix IT, we provide a comprehensive range of technology products & services to meet the operational demands of your business. We’ve got you covered with our fully inclusive, unlimited ongoing IT Support for startups and access to the very best technology at competitive prices.
Get in touch to find out how we can support your startup!